Legal Information

Ckk Privacy Policy – Your Data is Protected

Last updated: January 2025. This page describes in detail how your personal information is collected, used, and kept secure on the ckk platform.

Detailed Privacy Policy

Data Collection

When registering on the ckk platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may also be required for identity verification. Payment method details are collected during financial transactions, however full card numbers are never stored. Your device type, browser information, IP address, and login activity are automatically recorded while using the platform. This information is used solely to improve service quality, ensure security, and meet legal obligations.

Purpose of Data Use

The information collected is primarily used for account management, transaction processing, and customer service. Data is analyzed to ensure platform security and detect fraudulent activity. By analyzing your preferences and usage patterns, we strive to deliver a more enhanced and personalized experience. Contact information may be used to notify you of promotional offers and updates where applicable, though you may opt out of such communications at any time. Data may also be used to comply with applicable laws and regulatory requirements in Bangladesh.

Data Retention & Security

All your personal information is stored on servers secured using industry-standard SSL encryption technology. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access. Even after your account is closed, certain data may be retained for a specified period due to legal obligations. Our staff adhere to strict confidentiality policies to protect your data, and only authorized personnel have access to your information. In the event of a security breach, we will notify you promptly and take the necessary steps.

Sharing Data with Third Parties

Ckk never sells or rents your personal information. Limited data may be shared with trusted third parties for payment processing, identity verification, and technical services, and those parties are equally bound to uphold the same privacy standards. Data may be disclosed in response to legal orders or valid requests from regulatory authorities. In the event of a company merger or acquisition, your information may be transferred to the new entity, but the protections under this policy will remain in effect. Before sharing data with any third party, we ensure they maintain adequate security measures.

Cookies & Tracking Technologies

The ckk platform uses cookies and similar technologies to enhance your browsing experience. Session cookies are used to maintain your login state and ensure security. Performance cookies help analyze which parts of the platform are used most. You can manage cookies through your browser settings, though disabling certain cookies may limit some platform functionality. We do not use any third-party advertising tracking cookies.

Your Rights

You have the right to access, correct, and request deletion of your personal information. You may also request to object to or restrict the processing of your data. You also have the right to receive your data in a structured, commonly used format. To exercise these rights, contact our support team and we will endeavor to respond within 30 business days. Please note that some data may not be possible to delete due to legal obligations.

Policy Changes

Ckk reserves the right to update this privacy policy at any time, and the date of any changes will be noted at the top of the page. For significant changes, we will send a notice to your registered email or through the platform. Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. We recommend that you review this page regularly. If you have any questions about the privacy policy, please visit our FAQ page or contact our support team.

Core Data Protection Principles

View a summary of our privacy commitments at a glance.

Encryption Protection

All your data is stored on servers secured with SSL encryption, fully protected against unauthorized access.

Data Not for Sale

Ckk never sells or rents your personal information to third parties — that is our core commitment.

Your Control

You have the full right to request access to, correction of, or deletion of your personal information.

Have more questions?

For any questions about the privacy policy or your data, please visit our FAQ page or contact our support team directly. ckk always treats your privacy as the highest priority and is committed to resolving any concerns promptly.

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